Terms of Service

1. Provider and contact

The provider of the Whelmly app is Katarzyna Lebek, address: ul. Bałkańska 12c/5, 42-600 Tarnowskie Góry, Poland, email: whelmlyask@gmail.com.

For app-related enquiries and complaints, contact: whelmlyask@gmail.com.

2. About the app

Whelmly is an app designed to support rest and everyday organisation. Depending on the version, it may include breathing exercises, sounds, sensory activities, games, lists and saved topics.

Feature availability may depend on the app version and device. Saved topics, lists and settings are stored locally on your device and may be lost if you uninstall the app or clear its data.

3. Age and AI

The app is intended for people aged 13 or older. AI features are available to people who confirm that they are at least 16.

AI features are optional and require consent to send the selected content for processing by the providers described in the Privacy Policy. You can choose not to use AI and continue using other available features.

4. Important limitations

Whelmly is not a medical, psychological, therapeutic or crisis service. It does not diagnose or replace a doctor, psychologist, therapist, lawyer or other professional.

AI responses may be incomplete, inaccurate or unsuitable for your situation. Do not rely on them as the sole basis for decisions about health, safety, legal matters or finances. If you are in immediate danger, contact local emergency services or someone you trust.

5. Using the app

Use the app lawfully and for its intended purpose. Do not disrupt the service, bypass usage limits, gain unauthorised access to the server or infringe other people’s rights.

Do not submit another person’s personal data to AI unless you have a lawful basis and it is necessary. Where possible, remove names, addresses and other identifying details from the content.

6. Availability and changes

We aim to keep the app working properly but cannot guarantee uninterrupted availability of every feature. We may update, change or temporarily disable features for technical, security or legal reasons.

7. Advertising and payments — complete before activation

Until advertising and purchases are activated, the app operates in the available test mode. Plan or price previews are not offers to purchase.

Once payments are activated, before purchase we will show the current price, billing period, plan features and details of any trial. A plan with a 7-day free trial may automatically convert to a paid monthly subscription at the end of the trial unless cancelled before the trial ends. The exact terms, price and trial eligibility will be shown in Google Play before purchase is confirmed.

Google Play processes payments and subscription cancellations. You can cancel a subscription in your Google Play account’s subscription settings. Downgrading to a lower plan will be available according to the options and timing shown by Google Play. Your statutory consumer rights remain unaffected.

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8. App rights

The app, its name, design and materials belong to the provider or are used under appropriate licences. These terms do not transfer ownership rights in those elements to you. You retain rights to content you create; it is shared with third-party providers only as needed for the feature you use.

9. Complaints and liability

You can submit app-related complaints to whelmlyask@gmail.com. Describe the issue and include the app version and device if that helps us investigate. We will respond within a reasonable period required by law.

These terms do not limit consumer rights or liability that cannot be excluded by law. Otherwise, the provider’s liability is governed by applicable law.

10. Law and changes to these terms

These terms are governed by Polish law, subject to mandatory consumer protections. Changes will be published at /en/terms/. Continued use of the app after changes take effect means continued use under the updated terms, to the extent permitted by law.